Frame Fly Privacy Policy
Effective Date: 2/10/2025
At Frame Fly, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services.
1. Information We Collect
We collect the following types of information:
Personal Information – Name, email address, shipping/billing address, phone number, and payment details when you place an order. Account Information – Login credentials if you create an account with us. Transaction Data – Details of purchases and order history. Technical Data – IP address, browser type, device information, and website usage collected through cookies and tracking technologies.
2. How We Use Your Information
We use your information to:
Process and fulfill orders, including payment and shipping. Provide customer support and respond to inquiries. Improve our website, services, and user experience. Send order confirmations, shipping updates, and promotional emails (you can opt out anytime). Prevent fraud and enhance security.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
Service Providers – Payment processors, shipping carriers, and marketing partners to fulfill your order and enhance your experience. Legal Authorities – If required by law, court order, or to protect against fraud or unauthorized transactions.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights & Choices
Access & Update – You can access and update your personal information by logging into your account. Opt-Out – You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any email. Cookies & Tracking – You can modify browser settings to disable cookies, though this may affect website functionality.
6. Retention of Data
We retain your data only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.
9. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
Email: info@framefly.com
Address: 265 Cedar Mountain Cir., Hot Springs, AR 71909
Your privacy matters to us, and we appreciate your trust in Frame Fly.